Legal & Trust Center
Proventa operates as an exclusive, private Concierge Life OS combining intelligent request coordination with verified human execution. Our legal foundation is built on explicit consent gating, non-custodial payment safety, zero behavioral advertising, and absolute data stewardship.
Core Membership Agreements
Privacy Policy
Factual disclosures on personal data collection, sovereign processing, lifestyle preference handling, and user rights.
Terms of Service
Comprehensive agreement governing account registration, request delegation, recommendation cycles, and member responsibilities.
Private Beta Terms
Specific terms governing early access participation, evolving provider integrations, and human concierge coordination.
Concierge Operations & Settlements
Concierge Service Terms
Operational lifecycle from research and genuine option discovery to customer approval, provider execution, and zero-fabrication standards.
Cancellation & Refund Policy
Clear distinction between Proventa concierge services and third-party merchant/provider cancellation terms.
Payment Terms & Security
Secure checkout processing via Razorpay, UPI Autopay authorizations, and non-custodial payment credential standards.
Technology, AI & Privacy Safeguards
AI & Automation Disclosure
How AI assists with classification and research, why AI outputs require genuine provider confirmation, and human oversight.
Cookie Policy
Actual session authentication, CSRF tokens, and preference cookies used. Zero third-party behavioral advertising trackers.
Security & Trust Architecture
Multi-layer defense: password hashing, role-based isolation, personal security keys, TLS encryption, and immutable audit logs.
Data Rights, Redressal & Grievance Desk
Venture Operations & Legal Entity Disclosure
Proventa is currently operating as a founder-led technology venture founded by Deepam G Upadhyay in Ahmedabad, Gujarat, India. Formal corporate incorporation details and statutory registration numbers will be updated upon finalization.